RULE #1 If we don’t take care of our customers, someone else will…
DESIGN
The most fundamental step in any telecommunications project is the DESIGN. Our Project Managers are factory trained and industry seasoned to take your ideas and build a solid DESIGN and timely plan of action.
CONSTRUCT
Following a sound design is integrity based CONSTRUCTION. Our Team of Technical Installers are Certified directly from the manufacturers to CONSTRUCT their products to optimal performance levels.
INTEGRATE
Launching newly installed products and services can be challenging. Our Project Managers understand this, and with a thorough plan during the DESIGN phase, we ensure a seamless INTEGRATION for your business.
SUPPORT
Scheduled SUPPORT is paramount in ensuring your company’s communication systems are running at optimal levels. We offer multiple solutions to best suit your company’s needs while always maintaining proper care for your systems.
I have used Americall for all my local telephone system installs. As a technology consultant I feel very comfortable talking with Americall’s knowledgeable staff and their technicians are super at keeping up with new technologies and needs. They have always met deadline. My clients are very happy with Americall.
The technician “was very efficient and most helpful. Previously we used another company and we did not have a good experience with them. We will always call you for phone service in the future. I will make a point to recommend your company to anyone that asks about phone service. I’m sure we will be working together in the future. Thank you again.”
When an overnight thunderstorm ‘toasted’ our 20-year old phone system last year we were panic stricken, since most of our business is conducted by phone and internet. By mid-morning, your company representative came to my office to consult about a good, affordable replacement system; and before 4 p.m. that same day we had an entirely new system installed and working. The following day, the owner of the company came by to make sure we were satisfied and offer additional training on the new system.
I seldom send unsolicited letters to my vendors, but {your technician}’s excellent, timely, and “above and beyond” efforts prompts me to do otherwise. When our phones were knocked out by lightning, our call to your company was handled promptly, politely, and calmly.{Your technician} completed his analysis, told us his findings, got the order in after verifying to me what was needed, made an extra trip to Lincoln for supplies, was back when he said he would be, and was at our office very early the next day to complete the installation, programming, and some basic training. We found him to be polite, cordial, thorough, and sensitive to our situation. He is an asset to your company!
In short, we are yet again pleased to have selected Ushman’s (now AmeriCALL) for our telephone technology needs. Be assured of our continued business with your company. Your people make the difference!
