The premier Communications and
Surveillance Security provider in downstate Illinois
- IP Surveillance
- Video Intercom Systems
- Network Cabling & Fiber Optics
- Wireless Mesh & Access Points
- IP Paging
- IP Telephone Systems
- Hosted Voice ProductsIntercom Systems
- FREE Voice Cost Analysis and ROI Report
- Managed Services & Maintenance
OFFICE LINE
DAYS OF OPERATION
Monday – Friday
HOURS OF OPERATION
8:00am – 4:30pm
447 North Walnut Street, Springfield, IL 62702 • Phone: 217-522-2255
ABOUT US
AmeriCall Communications, Inc. was born out of necessity in 2003. When Ushman Communications, the premier telecom provider in Central Illinois for nearly 35 years, left the marketplace, it also left a large void in the community for a quality telecom provider and numerous employees without employment. Included in the ensuing employee lay-offs were: Gene Dinardo, who had 22 years of experience in the service department, Melanie Patton, who had 16 years of experience in operations and accounting, and Joe Ushman, who had 20 years of experience in the sales and marketing facets of the business. These three individuals recognized the industry’s demand and organized AmeriCall Communications, Inc. to fill the void. The company was formed with a strong emphasis on providing excellent service and continually surpassing customer expectations.
OUR CUSTOMER FOCUSED PROCESS
DESIGN
The most fundamental step in any telecommunications project is the DESIGN. Our Project Managers are factory-trained and industry-seasoned to take your ideas and build a solid DESIGN and timely plan of action.
CONSTRUCT
Following a sound design is integrity-based CONSTRUCTION. Our Team of Technical Installers are Certified directly by the manufacturers to CONSTRUCT their products to optimal performance levels.
INTEGRATE
Launching newly installed products and services can be challenging. Our Project Managers understand this, and with a thorough plan during the DESIGN phase, we ensure a seamless INTEGRATION for your business.
SUPPORT
Scheduled SUPPORT is paramount in ensuring your company’s communication systems are running at optimal levels. We offer multiple solutions to suit your company’s needs while always maintaining proper care for your systems.
TESTIMONIALS
I seldom send unsolicited letters to my vendors, but {your technician}’s excellent, timely, and “above and beyond” efforts prompt me to do otherwise. When our phones were knocked out by lightning, our call to your company was handled promptly, politely, and calmly.
Your technician completed his analysis, told us his findings, got the order in after verifying to me what was needed, made an extra trip to Lincoln for supplies, was back when he said he would be, and was at our office very early the next day to complete the installation, programming, and some basic training. We found him to be polite, cordial, thorough, and sensitive to our situation. He is an asset to your company!
In short, we are yet again pleased to have selected Ushman’s (now AmeriCALL) for our telephone technology needs. Be assured of our continued business with your company. Your people make the difference!
I have used Americall for all my local telephone system installs. As a technology consultant, I feel very comfortable talking with Americall’s knowledgeable staff and their technicians are super at keeping up with new technologies and needs. They have always met deadlines. My clients are very happy with Americall.
The technician “was very efficient and helpful. Previously we used another company and we did not have a good experience with them. We will always call you for phone service in the future. I will make a point to recommend your company to anyone that asks about phone service. I’m sure we will be working together in the future. Thank you again.”
When an overnight thunderstorm ‘toasted’ our 20-year-old phone system last year we were panic-stricken since most of our business is conducted by phone and internet. By mid-morning, your company representative came to my office to consult about a good, affordable replacement system; and before 4 p.m. that same day we had an entirely new system installed and working. The following day, the owner of the company came by to make sure we were satisfied and offered additional training on the new system.
OUR INDUSTRY LEADING PARTNERS
